What You Will Learn
As the traditional corporate network perimeter continues to
dissolve and the enterprise becomes more of a borderless environment,
smartphones, tablets, other endpoint devices, and web applications are
irreversibly changing the way people work and play online. Cisco has embraced
the “Any Device” vision, which allows for greater employee choice in devices
while maintaining a common, predictable user experience that maintains or
enhances global organizational competitiveness, productivity, and security.
Enterprises and large organizations must decide whether to allow
or deny certain users, devices, and locations access to company networks, data,
and services. Based on real Cisco experiences and results, this white paper
discusses the steps and business decisions that information and security
officers, enterprise information technology, and information security
architects should consider as they begin the journey to Any Device.
Introduction
Every day, 80,000 workers at a global enterprise turn on a range
of Windows devices, 17,000 log on to Macintosh computers, 7,000 use Linux
machines, and 35,000 check their calendars and email on their Blackberries,
iPhones, and Androids1. The company is Cisco Systems, Inc. Our 70,000+
employees and 30,000+ global contractors, consultants, and business partners
decidedly want more choice in the devices they use to work—and where they use
those devices to access corporate networks, systems, applications, data, and
online services. Although a vast majority of Cisco workers use both a computer
and a smartphone to access company IT services, more than 20 percent use more
than two devices—and the diversity of those devices is growing exponentially.
As mentioned previously, Cisco has embarked on a long-term vision
called Any Device. The goal is to allow greater choice in devices while
maintaining a common, predictable user experience that maintains or enhances
global organizational competitiveness and security.
The primary business reasons behind the Any Device vision include:
• Productivity: Cisco enables tech-savvy employees to use their
smartphones, tablets, or laptops of choice to do company work, when and where
they want, improving job satisfaction and productivity. The estimated increase
in job-related productivity is 30 minutes per day.2
• Evolving workforce: Members of today’s new technology-savvy
generation who are entering the workforce are used to having control of their
work tools and environment, and they want to choose how they can be most
productive.
• Innovation: Allowing workers to use new, next-generation devices
as soon as they are released may result in further productivity gains. These
early adopters often signal larger marketplace shifts, which can positively
influence Cisco IT adoption and Cisco product strategy.
1. Cisco internal metrics, as of Q2CY11
2. Cisco internal metrics, as of April 2011
White Paper
2 © 2011 Cisco and/or its affiliates. All rights reserved.
White Paper
• Acquisition integration: Cisco’s many corporate acquisitions
join the fold with their own pools of
nonstandard devices. Any Device helps to integrate new divisions
quickly and minimize associated
security risks. The estimated cut in acquisition integration time
is 17 weeks.
• Capital costs: Cisco employs tens of thousands of contractors
and consultants in locations around
the world. It is financially unsustainable to provide laptops and
smartphones that Cisco owns to this
expanding workforce. By migrating contractors and consultants to
Cisco® Virtualization Experience
Client (VXC) devices, Cisco realizes an estimated 25-percent
annual savings per user, based upon
our existing desktop total cost of ownership.
Other organizations have their own distinct reasons, such as data
security, increased mobility, and
collaborative work environments, for the necessity of shared
access to real-time data. As the choice and
number of endpoint devices increase, enterprises must consider
what assets they will—or will not—allow to
access their applications and data, both within their network and
outside it. Then, they need to determine
how to plan, track, account for, and enforce those policies.
This paper discusses the risks, rewards, and changes to business,
IT, and security policies, the solutions
Cisco is currently implementing, and other considerations that
Cisco has encountered thus far along its Any
Device journey.
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